Open the Agent’s desktop
Use Geyser Chat to open the Agent’s live desktop or a shared window. If you’re not sure where to look, ask the Agent to bring up the file or application it’s working on.
Look before taking control
See which application is open and what the Agent is doing. Its computer is separate from the everyday desktop on the Host machine it runs on.
Take over when the work needs you
Use the input controls you’re authorized for to finish a sign-in, pick a file, or help with a step. The co-working handoff coordinates what the Agent types and clicks with whoever is at the controls.
Hand the work back
Tell the Agent what changed and what should happen next, then open the file or application to see how it turned out.
Set up any other sharing separately
Sharing a Host’s physical screen, allowing mouse and keyboard input, and allowing unattended observation are three separate permissions. Turning on one doesn’t turn on the others.